Tech

Workato unveils personal workbot

Published

8 years ago

June 24, 2016

Bots can be useful little pieces of technology to help you work smarter, and in Slack they can help make the communications tool a kind of centralized enterprise application dashboard.

The trouble is that they also can generate lots of unwanted noise in the form of over-messaging.

To help bring that message chaos under control, Workato released a tool today called Personal Workbot designed to deliver only those messages that are relevant to your job to a direct message channel.

At its core Slack is really a way for teams to communicate and if you’re getting all of the updates for your entire team, the messaging onslaught can quickly become so overwhelming some people have been simply turning the bots off.

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“What happened was draining for [users] in terms of personal productivity to understand what’s relevant,” Bhaskar Roy, a tech industry vet who recently joined Workato told TechCrunch.

Workato launched a Slack bot called Workbot in January that was designed to make Slack that central control system for enterprise apps, the Holy Grail of sorts for enterprise users tired of switching between apps to get at all of their information.

Instead of going to Salesforce to see the customer record, Zendesk to see the service record, Quickbooks to see the accounting record and so forth, companies could use Workato’s bot to bring all of that information into one channel.

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